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customer service through various channels (zendesk , phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk , Google Suite and e-commerce platforms. A positive and professional demeanour...
, xMatters, New Relic etc. GitHub Zendesk & JIRA Requirements: Solid experience in delivering Java or other JVM languages...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
/ Grafana / Docker PagerDuty / Zendesk Google Workspace / Slack / Zoom / Notion / Basecamp If you are a driven, results...
in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk . It aims to protect them...
-specific workflows, the technical environment of Zendesk and our internal tooling, and the insurance and coverage context... - and determine where structured deep-dive investigation is required. Audit Zendesk customer service interactions against Quality...
(e.g. Zendesk ) Experience supporting audits or quality management systems A full UK driving licence and willingness...
Operations, QA, Knowledge Management, CX tooling, or similar roles Hands-on experience with support platforms such as Zendesk ...
customer service platforms such as Gorgias, Zendesk , or similar systems Proficiency in using AI tools (e.g., ChatGPT...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
. Assist with ticket management using internal systems (e.g., Zendesk ). Support onboarding and setup of new sellers... such as Mirakl, Zendesk , or Power BI is advantageous but not essential. Ability to handle confidential information with discretion...
or via email. Coordinate the response to enquiries received via the helpdesk (Zendesk ) ensuring a timely response...
., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g., Salesforce, Microsoft Dynamics, Zendesk ) WFO/WFM (e.g., Verint...
: Previous LMS/E-Learning experience. Technical documentation experience. Zendesk , MSSQL, Jira, Confluence experience... we use: Absorb LMS, Zendesk , Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: Fully remote-first work...
: AbsorbLMS, Salesforce, Gainsight, Zendesk , Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
, Zendesk , Asana). Strong problem-solving skills with a proactive, investigative mindset. Ability to operate independently...
Knowledge bases (Confluence, GitBook, ReadMe, Zendesk Guide) Basic coding ability (e.g. JavaScript, Python, or similar...
problems Experience with Jira and Zendesk Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
and Experience A good standard of education with proven skills in written and verbal English Experience with the Zendesk system...
of Zendesk and Dynamics 365 into a single instance of D365 under MaPS control. As part of the Scrum Team you will be responsible...
, Zendesk , Monday.com, Clockify, Teams, and SharePoint. Scripting & Automation PowerShell, Bash, and/or Python...
program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk ..., Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer...
and support cross-site initiatives. Manage and resolve incidents using ITSM tools like Jira and Zendesk , contributing to process... with ITSM platforms such as Jira, Zendesk , or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk ) and Excel. Detail-oriented, self-motivated, and able...
with screening tools (e.g., Sumsub, ComplyAdvantage) and CRM/ticketing systems (e.g., Gorgias, Zendesk ) Strong analytical...
