email using the industry-standard Zendesk ticketing system Provide expert support for customers using Shopify e-commerce... experience with Zendesk customer support platform Strong background with Shopify or similar e-commerce platforms Exceptional...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... Zendesk's impact. What You'll Be Doing: Directly drive top-line revenue growth by acquiring new Strategic Enterprise...
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the... growth, align with customer goals, and deepen Zendesk’s impact across the SMB landscape. What You'll Be Doing: Drive top...
Job Description About Zendesk & This Opportunity At Zendesk, we build software designed to make customer experiences.... Local SME: Serve as the regional subject matter expert for Zendesk’s sales tech stack, ensuring high data quality...
. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk's impact. What You’ll Be Doing... schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... will be on revenue growth by building relationships and introducing innovative solutions to customers, deepening Zendesk's impact...
Clarins 5 star service guidelines are adhered to at all times: All customer contacts have comprehensive Zendesk notes... to multitask and prioritise work under pressure Awareness of GDPR Previous experience with Zendesk If you have a curious mind...
Management Manage and prioritise tickets in Zendesk in line with SLAs Provide clear, structured updates to clients and internal... or SaaS platforms Experience using a ticketing system such as Zendesk Exposure to APIs or system integrations Relevant...
operational contact for a portfolio of merchants. Manage support queries through Zendesk and coordinate complex issues... ability to explain technical information clearly and manage multiple priorities. Experience using tools such as Zendesk, Jira...
received through our ticketing platform Zendesk. Additional responsibilities include general data clean-up and maintenance... practice What the role includes Respond to Workday user queries received through our ticketing platform (Zendesk) Carry...
such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT will ensure that technology aligns with business objectives, supports... for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate contracts, and ensure SLAs...
such as NetSuite, Mavenlink, ZenQMS, and ZenDesk. The Head of IT will ensure that technology aligns with business objectives, supports... for compliance. ZenDesk: Customer support platform. Monitor vendor performance, negotiate contracts, and ensure SLAs...
of tools and workflows, including OneHub/FPS and Zendesk, helping drive efficiency across the function. Responsibilities 🤘... troubleshooting and insight generation Contribute to the optimisation of OneHub/FPS and Zendesk, including workflows, configuration...
of tools and workflows, including OneHub/FPS and Zendesk, helping drive efficiency across the function. Responsibilities 🤘... troubleshooting and insight generation Contribute to the optimisation of OneHub/FPS and Zendesk, including workflows, configuration...
& Escalation Management Proactively oversee the Zendesk queue, ensuring SLAs are consistently met and stepping in on critical... is documented and shared, maintaining a robust Zendesk knowledge base, debugging guides, and external documentation Operational...
