Job Summary: JOB DESCRIPTION – Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid... contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators...
to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products and services... decision-makers, to build confidence in our proposed solution. Maintain deep technical expertise across Zendesk for Contact...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind... Zendesk’s solutions to measurable outcomes. Executive Communication: Strong written, verbal, presentation, and negotiation...
helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform..., and successfully managing complex Proof of Concepts (POCs) for key expansion and cross-sell opportunities. Positioning Zendesk...
Job Description Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales... Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services..., you will be responsible for proving the value of Zendesk’s platform, autonomous agents, and integration capabilities to technical evaluators...
. Supporting marketplace ticket management through Zendesk and other relevant systems. Assisting with the onboarding and setup... using marketplace or support platforms such as Mirakl, Zendesk or Power BI would be advantageous, but is not essential. The...
of interactions in support systems (e.g., Intercom, Zendesk) Support internal teams with insights on client feedback and common pain... Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.) Exposure to CRM tools and customer workflows Basic...
. Qureight runs on a small number of critical internal systems – Box, Zendesk, JIRA, HiBob, and Pipedrive. These are currently..., and manipulation. Customer support tooling. Configure Zendesk AI features (knowledge base, FAQs, agentic/assisted chat) to help the...
platform. Customer service experience; on the telephone and answering emails and using CRM systems, Zendesk would be ideal... experience required: Customer Relationship Management (CRM): Experience of using Zendesk (ticketing routing, macro management...
. What You'll Do Frontline Support Own UK phone and email support during UK business hours and resolve Tier 1 tickets in Zendesk... (Zendesk and HubSpot preferred). UK based, able to cover UK business hours with occasional overlap with the North American...
