Job Summary: JOB DESCRIPTION – Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid..., and complex engineering changes for SaaS contact center platforms such as Zendesk and Five9. Establishing standards and guardrails...
goals. Responsibilities: Interface with customers via Zendesk tickets Troubleshoot customer issues using internal... and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks) Preferred: 6+ months of experience supporting...
, Halo, Zendesk Values Desirable Tell us about a time when you spotted something small going wrong and did something... support to end users Experience using ticketing systems such as ServiceNow, Halo, Zendesk Values Desirable Tell...
contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators..., Microsoft 365, Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center...
Northern Ireland - Welwyn Garden City, Hertfordshire
Wed, 02 Sep 2026 22:15:05 GMT
such as Zendesk and xMatters to manage incidents, streamline workflows, and ensure high-quality service delivery. Embed Continuous...-on experience or exposure to incident management platforms such as Zendesk and xMatters in a cyber or operational environment...
., Salesforce, Zendesk). Follow up on customer interactions consistently to ensure issues are resolved to completion. Process... industry. Strong proficiency with web-based content management systems and CRM tools (e.g., Salesforce, Zendesk) alongside...
global customers across multiple channels, including Zendesk, social media, and other communication platforms Communicate... are a plus Strong experience with Zendesk, social media platforms, and other customer communication tools Solid understanding of iOS...
