and remotely Managing and progressing support tickets through to resolution Supporting Microsoft 365, user accounts, permissions... and IT equipment Supporting device management through Microsoft Intune Assisting with Dynamics 365, Business Central...
, and take ownership rather than simply passing issues on. Knowledge across several of the following would be valuable: · Microsoft 365..., Exchange and Windows environments · Microsoft Entra ID (Azure AD) and cloud technologies · Microsoft productivity...
and secretarial procedures Experience Essential Excellent I.T. skills with knowledge and experience of all Microsoft office... procedures Experience Essential Excellent I.T. skills with knowledge and experience of all Microsoft office packages...
to detail Ability to support virtual and face-to-face meetings, including Microsoft Teams Willingness to undertake training... meetings, including Microsoft Teams Willingness to undertake training and continuous personal development Desirable NVQ...
Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases... Essential Experience of working in a health or social care setting Competent in the use of Microsoft Office (e.g., Word...
procedures. Maintain high standards of first-line support across Microsoft 365, user access, hardware, software and endpoint... Microsoft 365, Azure, Windows and endpoint management solutions. Experience managing incidents, service requests, escalations...